Terms and Conditions

Last updated: March 5, 2026

1. Agreement to Terms

By accessing or using DinnerSolved.ai (the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). The Service is operated by Solved Labs LLC, a Delaware limited liability company ("Solved Labs," "we," "us," or "our"). If you do not agree to these Terms, do not use the Service.

By using the Service, you represent that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. If you are using the Service on behalf of a household, you represent that you have the authority to bind all household members to these Terms.

2. Description of Service

DinnerSolved.ai is an AI-powered personal chef service that provides personalized meal planning, recipe recommendations, shopping list generation, and grocery delivery integration through a conversational interface with an AI assistant named Martine.

The Service may include:

3. Account Registration

To use the Service, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You agree to notify us immediately at support@dinnersolved.ai if you become aware of any unauthorized use of your account.

We reserve the right to suspend or terminate your account if any information provided is inaccurate, misleading, or incomplete.

4. Subscription and Billing

4.1 Pricing

The Service is offered on a monthly subscription basis. Current pricing is available at dinnersolved.ai/pricing.

4.2 Billing Cycle

Subscriptions are billed in advance on a monthly recurring basis. Your billing cycle begins on the date you subscribe and renews on the same date each month.

4.3 Automatic Renewal

Your subscription will automatically renew at the end of each billing cycle unless you cancel before the renewal date. You authorize us to charge the payment method on file for each renewal.

4.4 Price Changes

We may change subscription prices from time to time. For existing subscribers, we will provide at least 30 days' written notice before any price increase takes effect. Price changes will apply at your next renewal after the notice period.

4.5 Payment Processing

All payments for the Service are processed by Stripe, Inc. ("Stripe"), a third-party payment processor. By subscribing to the Service, you agree to be bound by Stripe's Terms of Service and Stripe's Privacy Policy in addition to these Terms.

Solved Labs LLC does not directly store, process, or handle your credit card number or banking information. All payment data is transmitted securely to and managed by Stripe in accordance with Payment Card Industry Data Security Standards (PCI DSS).

Any disputes related to payment processing, chargebacks, or payment method issues may be subject to Stripe's policies and procedures. Solved Labs LLC is not responsible for any errors, outages, or issues caused by Stripe's payment processing platform.

4.6 Payment Methods

By providing a payment method through Stripe, you represent that you are authorized to use it and authorize us to charge it for all subscription fees and other charges incurred under your account.

4.7 Failed Payments

If a payment fails, we will attempt to process the charge again and may notify you by email. If payment cannot be collected after reasonable attempts, we may suspend or terminate your access to the Service.

5. Cancellation and Refunds

5.1 Cancellation

You may cancel your subscription at any time through your account settings or by contacting us at support@dinnersolved.ai. Cancellation takes effect at the end of your current billing cycle. You will retain access to the Service until the end of the period you have already paid for.

5.2 Refunds

Payments are generally non-refundable. We do not provide refunds or credits for partial months of service. If you believe you are entitled to a refund due to a billing error or service issue, please contact us at support@dinnersolved.ai and we will review your request on a case-by-case basis.

6. AI-Generated Content Disclaimer

6.1 Nature of AI Recommendations

The Service uses artificial intelligence to generate meal plans, recipes, and food-related recommendations. All content generated by Martine (our AI assistant) is produced by machine learning models and should be treated as suggestions, not professional advice.

6.2 Not Medical or Nutritional Advice

The Service is not a substitute for professional medical, nutritional, or dietary advice. DinnerSolved.ai is not a licensed dietitian, nutritionist, or healthcare provider. Always consult with qualified healthcare professionals before making significant changes to your diet, especially if you have medical conditions, food allergies, or specific nutritional needs.

6.3 Allergy and Safety Warning

While the Service uses your stated dietary restrictions and allergy information to filter recommendations, AI-generated content may contain errors, omissions, or inaccuracies. You are responsible for verifying that all meal suggestions, recipes, and ingredient lists are safe for you and your household before preparing or consuming any food.

We strongly recommend that users with severe food allergies independently verify all ingredients in any recipe or meal plan generated by the Service. Solved Labs LLC is not liable for allergic reactions, adverse health effects, or any harm resulting from the consumption of food prepared based on the Service's recommendations.

6.4 Accuracy of Information

AI-generated content may occasionally include incorrect information, including but not limited to: inaccurate cooking times, incorrect ingredient quantities, nutritional information that does not reflect actual values, or suggestions that do not fully account for all stated preferences or restrictions. We make reasonable efforts to improve accuracy but cannot guarantee that all generated content will be error-free.

7. Third-Party Services

7.1 Third-Party Grocery Partners

The Service may integrate with third-party grocery partners to facilitate shopping list delivery and grocery ordering. Your use of any third-party grocery partner is subject to that partner's own terms of service and privacy policies.

Solved Labs LLC does not control and is not responsible for the availability, pricing, product quality, delivery, or fulfillment of orders placed through any third-party grocery partner. Third-party grocery partners may change, and we do not guarantee continued availability of any specific integration.

7.2 Third-Party Links

The Service may contain links to third-party websites, applications, or services. We do not endorse or assume responsibility for any third-party content, products, or services.

8. User Content and Data

8.1 Information You Provide

You may provide personal and household information to the Service, including dietary preferences, allergies, food likes and dislikes, household size, budget information, and other data ("User Content"). You retain ownership of your User Content.

8.2 License to Use

By providing User Content, you grant Solved Labs LLC a non-exclusive, worldwide, royalty-free license to use, store, and process your User Content solely for the purpose of providing and improving the Service.

8.3 Aggregated Data

We may use anonymized, aggregated data derived from your use of the Service for analytics, research, and product improvement purposes. This aggregated data will not identify you personally.

8.4 Data Retention

If you cancel your account, we will retain your data for 30 days to allow for reactivation. After 30 days, your User Content will be permanently deleted from our systems, except where retention is required by law or for legitimate business purposes (such as fraud prevention).

9. Acceptable Use

You agree not to use the Service to:

10. Intellectual Property

10.1 Our Intellectual Property

The Service, including its design, features, functionality, AI models, branding, logos, and all related content, is the property of Solved Labs LLC and is protected by copyright, trademark, and other intellectual property laws. "DinnerSolved," "Martine," and the DinnerSolved.ai logo are trademarks of Solved Labs LLC.

10.2 AI-Generated Recipes

Recipes and meal plans generated by the Service for your personal use may be saved, printed, and shared with your household. However, you may not commercially redistribute, publish, or sell AI-generated recipes as your own without prior written consent from Solved Labs LLC.

11. Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of information as described in the Privacy Policy.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

SOLVED LABS LLC DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. WE DO NOT WARRANT THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY AI-GENERATED CONTENT, RECIPES, MEAL PLANS, NUTRITIONAL INFORMATION, OR OTHER CONTENT PROVIDED THROUGH THE SERVICE.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SOLVED LABS LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE.

IN NO EVENT SHALL SOLVED LABS LLC'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE EXCEED THE AMOUNT YOU HAVE PAID TO SOLVED LABS LLC IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

14. Indemnification

You agree to indemnify, defend, and hold harmless Solved Labs LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any rights of another party; or (d) any food prepared or consumed based on the Service's recommendations.

15. Dispute Resolution

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

15.2 Informal Resolution

Before filing any formal legal proceedings, you agree to first contact us at legal@dinnersolved.ai and attempt to resolve the dispute informally for at least 30 days.

15.3 Arbitration

Any dispute arising out of or relating to these Terms or the Service that cannot be resolved informally shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in the State of Delaware. Each party shall bear its own costs of arbitration.

15.4 Class Action Waiver

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

15.5 Exceptions

Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.

16. Modifications to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or through the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms.

17. Modifications to Service

We reserve the right to modify, suspend, or discontinue the Service (or any part of it) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

18. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, if you breach these Terms or for any other reason at our sole discretion. Upon termination, your right to use the Service will immediately cease.

Sections 6, 8.2, 8.3, 10, 12, 13, 14, 15, and this Section 18 shall survive termination of these Terms.

19. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

20. Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices published by Solved Labs LLC on the Service, constitute the entire agreement between you and Solved Labs LLC regarding the Service.

21. Contact Information

If you have questions about these Terms, please contact us at:

Solved Labs LLC
Email: legal@dinnersolved.ai
Website: https://dinnersolved.ai

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